Privacy Policy

a. Overview
b. What information we gather and track and what we do with it
c. Cookies
d. Security of sensitive data
e. Opt-out policy

a. Overview

Tickets Northeast, Inc., parent company of TicketsNortheast.com, TicketGem.com, and FindAnyTicket.com is firmly committed to protecting the privacy of our customers and visitors to our website. This page details how we collect information from customers and visitors, what we do with that information, how secure the information is kept and what alternatives you have available regarding our mailing lists.

b. What information we gather and track and what we do with it

The IP (Internet Protocol) address and browser type of each visitor is automatically recorded in our website site usage logs. This information helps us to administer our website and make it more efficient to give visitors an overall better experience when visiting our site. This information does not help to individually identify any single user or groups of users. Thus, users remain completely anonymous with the type of information gathered.

If a visitor simply browses our site, no personal information is entered and therefore remains anonymous.

A mailing list on which all visitors may register to receive updates on new ticket availability and special offers from time to time is OPTIONAL. Contact information gathered for the mailing list is kept internal to our company at all times. It will not be sold or otherwise revealed to third parties at any time.

We do not currently use any type of mailing list or bulk mailing scheme. If we implement lists at some point in the future, we will only place a visitor's name on a the mailing list if the visitor specifically adds his/her name to the list.

Members of the mailing list may opt-out of receiving future mailings at any time using an easy 2-step procedure. Each mailing sent to members will include complete information at the end of the mailing on how to opt-out of future mailings.

When a visitor makes a purchase on our site, we will collect full contact details and payment information from the customer. This information will not be sold or otherwise revealed to third parties at any time. It will be used only to communicate with the customer in order to promptly fulfill the order.

c. Cookies

Cookies are small text files that your web browser creates and stores in a cookies folder on your hard drive. These text files have no way of carrying viruses or inflicting any damage upon your computer. The cookies that we store for the period of your visit do not in any way allow us to view the rest of the contents of your computer, control your computer in any way, or extract any personal information stored in files on other parts of your computer.

Cookies are used to allow the purchasing area of our site to function properly. Therefore, you will need to have cookies enabled in your browser in order to purchase tickets from us.

Your payment information, home address and other contact details are NOT stored in the cookie once you exit our site. The cookie only lasts for the period that you remain on our site and use the shopping cart to make a purchase.

d. Security of sensitive data

We have rigorous security measures in place, both online and offline, in order to protect sensitive data from mailing list members and customers.

For online security:

All transactions are carried out on our secure server and are encrypted with full 128-bit encryption. Our secure server certificate is issued by Verisign, the premier authority for the issuance of secure server certificates around the world. Wherever you see the seal on our site, you can click on it for details about the secure server certificate we use.

Customer information stored in our online database is protected from hacking attempts by industrial strength firewall and anti-virus software and database protection measures. We are constantly upgrading our systems as new technology becomes available in order to maintain the highest level of online security and data integrity.

For offline security:

Employees with access to customer information or other sensitive information are not permitted to remove this information from our office premises at any time. We limit the number of employees with access to sensitive information to the minimum required to provide top-notch service to our customers and members.

e. Opt-out Policy

We do not currently use mailing lists, so there is no need to opt-out of any bulk mailings. If at some point in the future mailing lists are implemented, members of any mailing list can refer to any copy of a mailing received from us for details on an easy 2-step opt-out procedure.

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